Chative2.4.0 - App Store

Chative is developing an online messaging application to help small business owners, medium-sized sales & support teams engage inbound leads effectively via connected chat on websites and social media.

We focus on disrupting the norms, both visually and functionally, empowered by robust automation and immaculate UI&UX.

Use Chative to:

1. Support your customers in a shared inbox so you don't have to switch back and forth between channels to support customers.

2. View your customer profile such as name, email, phone number, activities on your website so you can have a deeper understanding of them.

3. Provide dedicated support 24/7 so you won't lose connection with your customers.

Everyone likes dedicated service, a good product can always keep in touch with your customers without any interruption. So, taking care of them and providing them with the answers whenever they need will gain a considerable impression.
Customers will be delighted and return to your business many times later. We hope you’ll give Chative a try.

Having trouble? Please contact help@chative.io.

Version History We’ve made several improvements and bug fixes to enhance your chatting experience:
- Fixed an issue where you could stay logged out but still receive notifications. 2.4.0 11/11/2025 We've made some improvements to enhance your experience:
– Better display of images with captions from WhatsApp channels. 2.3.8 06/20/2025 - Fixed an issue preventing login via Facebook.
- Added a new "Reset Password" screen for easier account recovery.
- Resolved issues with Universal Links for better app navigation. 2.3.7 06/09/2025 Bug fixed:
- Fixed issue with markdown list item display.
Improved:
-Display WhatsApp template message.
proved:
-
g fixed:
-
- Wid 2.3.3 03/01/2025 Improved:
- Added support for rendering message text in Markdown.
Bug Fixes:
- Resolved UI issues such as typing indicator glitches.
- Fixed minor data synchronization bugs. 2.3.2 12/20/2024 Features:
- Ability to manage and use canned responses directly within the inbox
- Ability to send product cards from Shopify
Bugs:
- Fixed message synchronization issues
- Fixed minor UI bugs 2.3.1 10/31/2024 New features:
- Added full-screen image viewing in conversation.
- Added custom permissions for conversation, canned responses, and contacts.
Bug fixes:
- Fixed the issue where logging in with Google was not possible.
- Fixed the issue where the conversation search did not lead to the correct conversation.
- Fixed the issue where messages could not be sent to Messenger/Instagram after 24 hours. 2.1.0 09/17/2024 Bug Fixes:
- Missing conversations, messages when press notifications
- Topic of conversion is flashing when scrolling messages 2.0.1 08/22/2024 New Features:
- See when customers are online or offline to engage at the right time.
- Use canned responses with the “/” shortcut for quick replies.
- Track and view customer activity on websites.
- View, update, and manage customer information easily.
- Delete or share customer contacts.
- Add labels to customers and topics to conversations for better organization.
- Filter conversations by topic and label to manage messages more easily.
- Displayed AI Agent.

Improvements:
- Removed redundant notifications for default actions.
- Added new swipe gestures for better navigation.
- Enhanced app readability: Improved spacing, element order, text display, language, and background.
- Improved the keyboard behavior for smoother typing.
- Improved interaction with conversations (e.g., close, open, assign).
- Showed placeholder messages in empty sections to provide context.

Bug Fixes:
- Fixed notification issues, so you won’t miss important alerts.
- Corrected broken social channel icons.
- Resolved messages always showing as "sending" issue.
- Enabled message copying.
- Fixed cluttered action history when closing or opening conversations.
- Addressed missing messages. 2.0.0 08/10/2024 1. Mobile notification is now ready. You can adjust notifications in 5 ways below.
- Play outgoing message sound: Agent’s message was sent after clicking Send in the Inbox.
- New conversation notification: A customer has started a new chat.
- New message notification: Customer has sent new messages.
- New agents’ action notifications related to team collaboration.
2. Bug fixes and improvements. Update the latest version of Chative to have the most premium experience with our product. 1.0.9 10/14/2022 Free access to Chative app is now available!
Chative app can now be accessed in Free plan. You can freely log in to the app and use it to chat with your customers and support them anywhere, anytime at any plans you are on.
NOTE: All the features in Business plan will not be allowed to use in Free plan 1.0.8 07/06/2022 Hi everyone, currently we are working on the notification for mobile app. Please stay tuned and we will keep you posted once it is available.
This update fixes login issues. Now you can log in to Chative with Google account as usual.
Update to the latest version to get all the new features and improvements. 1.0.7 05/11/2022 We’ve updated our inbox to make it more smooth for you to connect with your customers in real-time. Update to the latest version to get all the new features and improvements.
This release includes:
- Fixed bug where messages of Business Hours do not show up.
- Fixed bug where the avatar of Organization does not show up at Business Hour’s message.
- Fixed bug where Contact’s details do not update as real-time when user submit the form replying offline message of Business Hours. 1.0.6 05/05/2022 We’ve updated our inbox to make it more smooth for you to connect with your customers in real-time. Update to the latest version to get all the new features and improvements.

This release includes:
- UI improvements.
- Fixed bug where messages are not updated in real-time.
- Fixed bug where the messages got duplicated after being successfully sent.
- Fixed bug where inbox filter doesn’t apply for both close and open folders. 1.0.5 04/14/2022 We’ve updated our inbox to make it more smooth for you to connect with your customers in real-time. Update to the latest version to get all the new features and improvements.

This release includes:
-UI improvements.
- Fixed bug where messages are not updated in real-time.
- Fixed bug where the messages got duplicated after being successfully sent.
- Fixed bug where inbox filter doesn’t apply for both close and open folders. 1.0.4 04/07/2022 We’ve updated our app to make it easier for you to connect with your customers. Update to the latest version to get all the new features and improvements. This release includes:
- Fixed bug where closed conversations are not displayed.
- Fixed bug where you can’t search customer’s name in the search bar.
- Fixed bug where the conversation is not removed after being deleted. 1.0.3 03/16/2022 We’ve updated our app to make it easier for you to connect with your customers. Update to the latest version to get all the new features and improvements. This release includes:
- You can now use your Facebook account, Google account, and Apple ID to log in to the app.
- Big UI improvements.
- Fixed bug where incoming messages are not loaded. 1.0.2 03/07/2022 - Add apple login
- Fix bug 1.0.1 02/15/2022 1.0 01/14/2022